Record the username, password, and server configuring your phone the following steps are for manually provisioning a new polycom soundpoint ip phone or one that has been reset back to factory defaults. To reset the soundpoint ip phones configuration to the factory defaults using the. This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration. For organizations with existing gige deployment, the so undpoint ip 670 delivers unobstructed, highspeed access to data and productivityboosting data and applications. What to do if the default 456 password does not work onsip. Manage up to 4 lines with 2 calls per line and enjoy the convenience of handsfree conversation vai the speakerphone. Ip 331 change password via the web interface hi community, we have a couple of ip 331 polycom phones which work absolutley fine. During a call this section describes tasks you can perform when you are currently engaged in a call. When i tried to access the phone using my browser by specifying the appropriate ip address, its not working. Administrators guide for the soundpoint ipsoundstation. Polycom soundpoint ip 331 2 line voip phone voip supply.
Soundpoint ip 450 user guide sip 3 momentum telecom. If you require additional information or assistance with your new phone, contact your system administrator. If you have the polycom backlit expansion module attached to a soundpoint ip 650, or a polycom colour expansion module attached to a soundpoint ip 670 a. Connect the base stand by aligning the two protrusions on the stand to the holes on. As soon as the welcome message appears, press and hold down 1. These procedures specifically concern the polycom soundpoint and soundstation ip series of phones. However, the ip codec set form may specify multiple codecs, including g. How to configure polycom ip 331 with freepbx general help. It explains how to access features using the buttons, line keys, and soft keys on your internet protocol ip phone. Polycom soundpoint ip 331 settings purecloud resource center. Polycom soundpoint ip 331 passwords and resetting quick guide. Entrylevel polycom soundpoint ip 321 and 331 entrylevel ip phones with enterprisegrade. Split download file is recommended, but requires that all phones are running bootrom 4. Service 423 unavailable can an expert send me procedure of configuring ip 331 freepbx.
Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings, speed dials, line keys, and configuration. When we dial either 80203 one of the extensions or 300 the paging group from a handset, the the destination handset rings, the dialing handset gets the beep notification that its ready to talk but as soon as the dialing handset beeps the. By default the password is masked, but you can select the show password check box to see the password in plaintext. How to factory reset polycom phone when default password does. The administrative password that you use when configuring the phone from the web interface. View and download polycom soundpoint ip 331 quick start manual online. This article shows how to setup basic centralized provisioning of.
The polycom soundpoint ip 321 twoline sip phone that delivers superb sound quality as well as a wide range of supported business telephony features. Polycom soundpoint ip 3335 and 321 sip quick reference guide these instructions highlight polycom phone features. See your polycom user guide for more detailed instructions on using soft keys, feature keys, and the phone menu. Soundpoint ip and soundstation ip are featurerich, enterpriseclass voice commu. Combined download should be used where phones may be running pre4. Enter the administrative password, then press the enter soft key. Wiping out config of polycom 331 voip phone spiceworks.
The soundpoint ip 321 and 331 are twoline enterprisegrade ip desk phones with excellent sound quality. The administrators guide for the soundp oint ip soundstation ip family is for administrators who need to configure, customize, manage, and troubleshoot soundpoint ip soundstation ip phone systems. Soundpoint ip 650 user guide sip 3 momentum telecom. You may be having a problem with static, possibly your ip 331 will not power up, or it will not synchronize. Polycom soundpoint ip 331 quick start manual pdf download. The highresolution graphic display supplies content for call information, multiple languages, directory access, and system status. To add a soundpoint ip expansion module to your soundpoint ip 650 phone, refer to using the soundpoint ip backlit expansion module on page 51. This is the same phone as a 321, except a 331 has an extra lan port to allow you to hook up a pc. Soundpoint ip 321 331 combined download should be used where phones may be running pre4. Configuring the polycom hdx series starleaf knowledge center. Hi i have polycom ip 331, i can able to log in to a web browser using ip address. Coz i have a setup with soundpoint 332 where internal calls phone to phone and phone to lync works but pstn media does not connect.
Unless you have an existing ip phone system, these phones are not plugandplay. Application notes for polycom soundpoint ip 331 sip. Enter the outbound proxy and server 1 values as follows. Soundpoint ip 3231 features 2 lines full duplex speakerphone with polycomsaccousticclarity technology graphical 102 x 33 pixel lcd poe support dual ports ip 331 xml microbrowser increased internal memory 3. After holding down the numbers for few second, you will be prompted to enter the admin password. Polycom web interface password issue poly community. I have entered the standard username polycom and password 456 however i. If in doubt, reset your polycom soundpoint back to its factory default settings instructions at end of document. Press the submit button and it will save the settings and reboot the unit. Polycom voice over ip phones also provide advanced features like one touch speed dial, redial, hold, datetime display and. If you are looking at ip phones, then be aware that there is setup, software, hardware, firmware, etc that is involved with making ip phones work. Adding contacts on the polycom 320, 321, 330, 331, 335 print modified on.
As soon as the welcome message appears, press and hold down 1 3 5 7 on 320, 321, 330, 331, 450, 560. Please refer to the below link to set the ip address and the user settings manually. The soundpoint ip 321 phone has a single 10100 ethernet port and is. Profiles where firefox stores your bookmarks, passwords and. This will present you with the configuration web page for the ip550. I wish to configure the phone using the web interface. For soundpoint ip 301, 501, 550, 600, 601, and 650 and vvx 1500.
Polycom soundpoint ip 331 passwords and resetting quick. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time. Polycom ip331 will not autoanswer for paging intercom. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time for soundstation ip 4000, 500, and 6000. I was doing a vulnerability scan on the network and noticed that all phones were using the default username and password combinationusername. Click on the ok button at the bottom of the page to create the configuration files. Continue holding down the numbers for few seconds, until you are prompted to enter the admin password.
The intuitive user interface provides dedicated, onebutton access to common telephony features. However, keep in mind that i have followed these guides stepbystep at least few times and always failed. Entrylevel ip phones with excellent sound quality, an enterprisegrade feature set and business telephony features. What to do if the default 456 password does not work. The soundpoint ip 321 phone has a single 10100 ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. Polycom recommends using a boot server to configure soundpoint ip. Oct 14, 2011 hello, i have got a polycom sound point 331. The polycom soundpoint ip 331 phone delivers through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pickup, transfer, and threeway local conferencing, and more advanced capabilities such as shared callbridged line appearance, hosts builtin xml microbrowser. Polycom 4 line voice over ip sip phones factory outlet store.
Resetting your polycom soundpoint series ip phone voip. Make great things happen with polycom soundpoint ip 560 desktop phone in todays internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. To restore phone to factory defaults with the admin password. Select do not disturb by pressing 2 on the dial pad 4. How to configure polycom ip 331 with freepbx general. You can find your polycom password by logging into the admin portal. If your phone is still able to connect to the provisioning server via a dhcp option please reset the password via the device. Quick tip 18298 soundpoint ip, soundstation ip, polycom vvx, uc software 3. Polycom soundpoint ip 331 repair service details call 86693146. Ip 331 change password via the web interface poly community. The soundpoint ip 3335 delivers voice over ip that seamlessly integrates with broadconnect applications.
Features of your soundpoint ip 650 desktop phone on page 41. Is the default behaver of soundpoint to do media bypass, if so how to force soundpoint to use mediation server for media. If you require additional information or assistance with. Service 423 unavailable can an expert send me procedure of configuring ip 331. Adding contacts on the polycom 320, 321, 330, 331, 335. How to factory reset polycom phone when default password does not work. Soundpoint ip 670 features a futureproof dualport gigabit ethernet switch for seamless integration with a computer or desktop server. How to factory reset polycom phone when default password. Provision polycom soundpoint ip 320, 321, 330, 331, 430, 450. Polycom voice over ip phones also provide advanced features like one touch speed dial, redial, hold, datetime display and more. Select admin settings reset to default reset device.
The polycom soundpoint ip 322 phone has a single 10100 ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wall. This technical bulletin is uptodate for polycom uc software 3. The default admin username is polycom and the default admin password is 456. Polycom soundpoint ip 335 is an entry level phone designed for use in an office environment it comes with poe support and has two built in ethernet ports. Polycom soundpoint ip phones the polycom family of soundpoint ip phones leverage the capabilities of sipbased voip networks to deliver breakthrough voice quality and advanced features that make calls more efficient and productive. Polycom voip phones are designed to make installation, configuration and upgrades as simple as possible. I have never managed to successfully reset my polycom soundpoint ip 331 poe phone to factory. The soundpoint ip 331 phone, with its dualport 10100 ethernet switch for lan and pc. This guide covers the soundpoint ip 301, 320, 3 30, 430, 501, 550, 600, 601, and 650 desktop. The most commonly requested phone features are the simple ones often, all your teams need is a simple, reliable desk phone without the distractions created by advanced features. Soundpoint ip 331 console handset with handset cord base stand network lan cable quick start guide product registration card size 17 x 14. Provision polycom soundpoint ip 320, 321, 330, 331, 430. The soundpoint ip 450 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality.
The highresolution graphic display supplies content for call information. View and download polycom ip 331 user manual online. How to factory reset a polycom soundpoint series 3cx. Soundpoint ip 321, 331, 335, 450, 5000, and 7000 phones. Set up your soundpoint ip 650330 phone, with a fixed ip address ex. How to reset the polycom admin password to default sangoma. Polycom soundpoint ip 331 phone poe, power supply not included. Then select features by pressing 1 on the dial pad 3. Soundpoint ip 331 network link is down poly community.
168 949 839 1593 1396 602 973 1434 243 124 34 1059 207 817 870 1314 13 270 1117 1223 907 130 974 50 1077 1468 1063 1447 150 1438 1538 59 1286 851 735 1328 974 503 1324 721 1472 1050 1268 571 657 1409 602